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From the Field to the Skies: Chris Neville on Resilience, Innovation, and Legacy on the Charge Forward Podcast

• Jim Cripps • Season 1 • Episode 21

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Title: From the Field to the Skies: Chris Neville on Resilience, Innovation, and Legacy

Description:
What does it take to go from climbing telephone poles as an AT&T technician to leading sales at DirecTV while building a groundbreaking drone videography business? In this inspiring episode, Chris Neville shares his journey of resilience, leadership, and entrepreneurial innovation.

Discover how a life-altering injury during his athletic career became the catalyst for his relentless pursuit of personal and professional growth. Learn how a mentor's wisdom transformed his sales approach, emphasizing the importance of passion, connection, and legacy. Chris also takes us behind the scenes of FlyRoute Nashville, his entrepreneurial venture blending his love for football with cutting-edge drone technology.

Through candid stories, Chris highlights the role of family, mentorship, and teamwork in his success. From balancing corporate life and entrepreneurship to cherishing moments with his wife and children, Chris shares practical strategies for prioritizing what truly matters.

Tune in for an episode packed with inspiration, insights, and a heartfelt holiday message celebrating accountability, masculinity, and the incredible people who shape our lives.

🎧 Don’t miss this conversation—listen now and get ready to Charge Forward!

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Jim Cripps

Jim Cripps:

You are the cap for whatever goes on in your store, in your company, in your district, in your household. However excited you are, what you believe is possible, whatever that threshold is. Good afternoon team. Jim Cripps here with the Charge Forward podcast, coming to you from HitLab Studios here in Nashville Tennessee. I have a special treat for you today and that is Mr Chris Neville. He is a sales leader, he's a family man and now an entrepreneur here in Nashville Tennessee. Chris, welcome to the show.

Chris Neville:

Thank you so much, jim. I appreciate you. Thank you for the time and I'm honored to be here.

Jim Cripps:

Yeah, man absolutely so give me a little bit of your background. You've been in the corporate sales side for a long time. Yes, sir, about 12 years now. Yeah sir, about 12 years now, and how does that look. What do you do so?

Chris Neville:

currently I work for DirecTV. I'm a senior account manager. I manage all of our indirect sales and distribution channels, so all of our partners that are authorized to sell direct TV within their business.

Jim Cripps:

And, from what I understand, you crush your numbers. Yeah, for sure, all the time.

Chris Neville:

For sure. Yeah, I mean as an individual contributor and as a sales leader and developing and mentoring teams. You know it's one thing I've been able to do successfully is obviously continuously win, so there's lots to go into that, but yeah, definitely for sure.

Jim Cripps:

That's awesome. And what do you like best about that? I mean, what keeps you going? Because keeping that fire alive for some people that's the hardest part of their job. But, man, every time I talk to you, you're so excited, you're so fired up about whatever it is. Whether we're talking about the kids' sports We'll introduce them here in a few minutes and then a lot of times it's your business at FlyRoute and at the same time, you don't ever lose any steam over in the corporate world.

Chris Neville:

No, I mean to answer that directly. I think that the number one reason for my drive is my passion. I have, obviously, family to provide for a career to develop. I think that the number one reason for my drive is my passion. Right, I have, you know, obviously, family to provide for, right, a career to develop and, you know, a life and a legacy to leave for my family, for my kids, and I want to make the biggest impact I can for any people, any person in my network that I'm able to, you know, have an impact on.

Jim Cripps:

Yeah, and so how many people do you? Let's just say that you lead or you work with on a daily basis.

Chris Neville:

In my current role I manage about. It's fluctuates between 95 to 105 different entrepreneurial based businesses that are associated with DirecTV. Okay, so these are almost like franchises, basically they're authorized partners. So in the indirect space they can be authorized with seven, eight, 10, two different corporate enterprises right to sell a wide variety of video products, internet broadband products, security products, cameras, audio video stuff like that.

Chris Neville:

So it's direct TV is an intricate part of that process, so it's sometimes it's their, their lead, vertical, or sometimes it's in a ancillary yeah basically to where they, they, they lead with this broadband and this market and all their sales strategies towards that, and then they accompany it with video or DirecTV for home video service. Okay, and how long have you been in that business, this role? I've been at DirecTV for three years in February, okay, and then previously that I was at AT&T for nine years.

Jim Cripps:

Okay, so pre-pandemic you were at AT&T and then post-pandemic uh, here here um on the direct side.

Chris Neville:

Correct, a little bit post-pandemic with AT&T. I started my career at AT&T as a technician, so I was installing internet and phone and uh, crawling in attics and crawl spaces and things like that and doing some of the craziest things you've sometimes almost unspeakable things to get service working and things like that. But uh, um, yeah, started there and then throughout life adversity was able to transition into sales. That's kind of what's really trajected.

Chris Neville:

My life in the sales role is, um, just life adversity and moving forward in life or as life has progressively changed throughout the years that you know I've. I found a role with sales when AT&T rolled out a new product or new department, new channel and I saw all these guys in the field, basically door to door or like client acquisition door to door, and uh, I was like I can do that. You know I have the highest customer service satisfaction roles in, you know, installing services, um, so then I was like I can do that and then had to kind of earn my way, improve my way into that sales role and then it's kind of been the sky's limit since there.

Jim Cripps:

You know, I've had some experience with with leading some teams that were in that door to door business man. That's a tough gig it is. You got to have the right personality. You got to have that. Um, well, I will say this.

Jim Cripps:

So I had a um, uh, I would say a sales mentor, that that was along my way not too many years ago and he was from Utah, which a lot, of, a lot of doors are, and he said that a lot of people see it as a sales cycle or sales process, and he said it's a sales circle. And his mentality was if you don't, if you say no, it's because I haven't explained it well enough for you to know to say yes. Couldn't agree more. And I, you know, I don't know why that seems so just groundbreaking, but he goes if I, if I haven't explained it properly, then you don't have enough knowledge to know that that you should say yes Is it enough knowledge and or enough connection right or common ground to figure out how it relates to that said customer right or that presentation or, you know, situation at hand?

Chris Neville:

Yeah, absolutely.

Jim Cripps:

Now you got an extensive sports background too, don't you?

Chris Neville:

I think that kind of led to the entrepreneurial side it does.

Jim Cripps:

So walk me through, like what you did in high school, college. All those things, yeah.

Chris Neville:

So growing up in Lebanon, tennessee suburb outside the east side of Nashville, played high school football at a school called Wilson Central High School. It's a unique story because that's kind of what put me through where I'm at now. When I was in high school or back in 2001,. Mount Joy and Lebanon were growing cities, right, and then whoever makes the decisions to do that at the time I don't know who it is, but they decided, hey, we need to add an expansion school. So that was literally in centralized Wilson County, right. That's why the name is Wilson Central, at least that's what I think it is. But anyway, so kind of going to that background, right is that there's a new school, it's an expansion school. So half of it's Mount Juliet, half of it's Lebanon that were zoned. Now they're rezoned here.

Chris Neville:

So I contribute a lot of my life to my high school and college years of sports. Specifically being Willis Central was brand new. We had no tradition. We had no tradition, we had no standards. We had nothing. There was no leadership to look up to. It was all green from scratch. So first year school was open. I'm pretty sure 99% sure they didn't win a game.

Chris Neville:

Second year, I think us as a freshman class back then we kind of figured out, hey, for this to work, we've got to figure out how to build a team, how to create a culture, and I think you know guys like myself and a couple other guys were able to kind of ascend to that leadership role to where, hey, we got to lead by example and we got to be hard-nosed, we got to be determined and we got to develop that grit Right.

Chris Neville:

So, um, we were fortunate enough to be successful as freshmen and then all the way through high school, uh, you know we did great and you know I had the best school record for a long time there, until about three years later or so. But that kind of dedication is really what I put into the foundation of who I am today sitting in this seat, because you know, there's one inspirational leader my high school coach at the time has set some things in my mind that I've lived by my whole life, you know, and I was fortunate enough to be able to get athletic and academic scholarship to continue my you know football career there and yeah, so that's kind of sports-wise. And I grew up playing youth sports too. I started sports when I was 10. I wish I started earlier, but you know that's really the sports background.

Jim Cripps:

And you played in college too, didn't you? Yes, sir, where?

Chris Neville:

did you played in college too, didn't you? Yes, where'd you play? Played at cumberland university. It's in lebanon, uh, it's the time is. In an ia school, uh, mid-south conference school. So it's a. It's a big deal in a small town, really. Um, and uh, we were actually fortunate. Kind of moving down the the line of athletics was, uh, we were fortunate, you know that back in 2007, um, well, you know, two or three years progressing up to it, right, and in 2007, we actually were fortunate to win a conference championship back in the day.

Chris Neville:

Okay, my season was short. I only played four games that year, which is kind of what led me to the next stage of my life, because I had a season-ending injury. I shattered my clavicle in about nine pieces. To this day I've got an 80-inch plate with like six screws in there. Ouch, it's definitely tough.

Chris Neville:

So that kind of transitioned to the next portion of my life and so, yeah, sports have been a huge, huge foundation for me, okay, and then you were part of some programs after that, right, so, yeah, so that's the next step of my life in athletics was from the rehabilitation state, from learning how to physically put a bone back together, right, and then go through the athletic training portion of the rehab process and then the strength and conditioning side is where actually I found kind of my passion in life at that time, where it was just that constant adversity, constant progression and that, like I said, falling back to that grit portion of we built that structure or those foundational pillars of my life. Um was able to figure out a way to completely involve myself in that process and came back bigger, better, faster and stronger than I was before. Uh. And then that led to transferring to Tennessee state university in Murfreesboro, uh, and changing my major to health and human performance and kinesiology and like and like minoring basically, or interning and strength and conditioning.

Chris Neville:

So, yeah, uh, that led to a internship at Vanderbilt university with football and got some baseball experience in there, a little bit just kind of being around in a fly on the wall, wasn't any official capacity, but it's there for about 11 months and time back to high school. That's a lot of uh, and tying back to high school that's a lot of leaders that were there and a lot of experience that I saw through theirs or through that journey was able to kind of help build that. And then the last portion of my athletic career was in, I was able to do a coaching change in how football works. When coaches change and most of the staff changes too, changes too. And then I was able to. Once that change happened, I was able to get a role at Eastern Illinois University as a graduate assistant, to be a strength and conditioning coach full-time and then go to school full-time.

Chris Neville:

Okay, and then so was it post-school that you came back down here, yep, so after I finished my master's degree in Charleston Illinois, at Eastern Illinois, I was able to come back to Nashville. Life was progressing in different ways and I didn't that that that the strength and conditioning role at a Division One level is can be I call it nomadic or relocatable. You've got to be pretty fluid and easy to relocate real quick. And you know I didn't really at the time I didn't understand the value in that. So I came back home, I was in the more of the consultative professional type string conditioning role for a while and then life kind of changed and you know I had to figure out a different way to provide for the family.

Jim Cripps:

So yeah, Well, you know, I think throughout your whole career and I really do think that this is one of the keys to whether people are successful long-term or not is their adaptability, absolutely. And so what does adaptability mean to you? Is their adaptability, absolutely.

Chris Neville:

And so what does adaptability mean to you? That's probably my entire mantra, to be honest. I mean from being, you know, athletic strength and conditioning to then, you know, obviously deciding and determining how and why. I want to start a family, you know, get married and have kids, and things like that. So it's definitely got to be adaptable, and what that means is just being confident in yourself and having the courage to stand up and say you know what, I may not know how to do that, but I'm going to figure out how to do it and there's kind of no other option. There's no failure in that, and you've just got to be resilient and have that grit and figure it out.

Jim Cripps:

Yeah, you're not going to stop me and if you think you will, good luck. Exactly.

Chris Neville:

And it has to be that way, yeah, because I think that's, you know, an important portion of being a father and a husband as well.

Jim Cripps:

Yeah, and coaching to some degree in youth sports too right, yeah, still coaching Little League or youth baseball.

Chris Neville:

And I actually just started, well, my first fall season of softball with six-year-old girls, which is a little hectic but it's kind of a reality check right, hectic but it's kind of a reality check right. As you progress, have been either involved or trying to help and then, you know, leading some teams right over over time through my son's baseball career thus far. You get to this 12 U or this 11 U portion and you're like, hey, we're, you've developed all these strategies on how to help these kids and try to make it make sense and then to rewind real quick to back to six is definitely difficult but you got to adapt and that's just kind of how it is. You got to, you got to make it happen.

Jim Cripps:

Well, and it goes back to your ability to adapt and connect. For sure, and you know, that's really the biggest thing that we're doing with youth sports at that age is trying to instill some confidence that they can do this, that they can come up here, they can connect with the ball, and if they don't, it's not the end of the world, right, absolutely. And I still think that there's a lot of parents out there that have kind of sabotaged a significant portion of the population and that they've never allowed them to fail. And so they get into the workplace and they're working for me or working for you and we tell them no, or or that they didn't win just because they showed up, or fill in the blank, and so what would?

Chris Neville:

what would your advice be to parents out there? For you know, preparing their children for the workplace. Give them every opportunity they can to learn how to establish the work ethic and the drive that it takes to earn something Right and how to contribute to a team. So that's one requirement for my kids they have to play a team sport, no questions asked. Doesn't matter if it's badminton, if that's even a team sport, or if it's football, baseball, it doesn't matter to me.

Chris Neville:

But that's such a such a pillar of who I am as a man, husband and father, like that you. But that's such a pillar of who I am as a man, husband and father that you have to understand what it takes to be a part of a team and contribute and or lead a team as you ascend through that leadership process. Give them every opportunity they can, encourage them, but also hold them accountable. That's one thing that I hold as priority. Number one is creating the mental structure with children where you're coaching and progressing them for the next level not currently where they're at Right and putting that development piece in to where we have to be able to prepare them for the next level, which in 99 percent of time, is life Right, but we try to learn through sports about life.

Jim Cripps:

Yeah, absolutely. Well, I think you know, one of the things that I kind of hang my hat on is performance matters Absolutely and we keep score Absolutely. You know the idea of of not keeping score and that everybody gets a trophy. You know, that's really of the last 20 years, I think it is, and I think it's just watered it down and people need to understand that there is a winner down and people need to understand that there is a winner. There is a loser in a lot of things and usually the one that wins is the one that has been through the most absolutely couldn't agree more.

Chris Neville:

And yeah, and to that point, I mean, I think winning solves everything, right, winning creates, um, you know, structure or sorry. So it creates this process of where they understand, hey, I contribute my portion or my role to the team, I'm able to play this position or do this, or score these points, or make these assists, or what's basketball season? So I'm trying to think basketball, right? Sure, I'm not the leading scorer, but I have the most assists. What does that mean? That means you're a great teammate and so it contributes to that. As you know, life is the ultimate test or ultimate journey, right? And I think that that's it's our obligation to make sure that we teach these kids how to do that.

Jim Cripps:

Yeah, absolutely Now your most recent uh, putting your putting your toe into the entrepreneurial world. Uh, so how did how did you get associated with fly route? How did you, how did you come up and decide that that was what you wanted to do? You know, obviously a big step to take and you've already got some pretty good clients out there.

Chris Neville:

Yeah, so that's an interesting process because it's one of these. I got to explain a little journey too, where, you know, through my current role with DirecTV and I'm looking, you know I'm responsible for business development and you know an ROI and all these sales productivity goals with all these partners of DirecTV I realized real quick that I wasn't taking my own advice, I wasn't listening to myself. I'm this corporate sales leader, this guy that's teaching and developing all these entrepreneurs to be smarter when it comes to marketing, how they're utilizing all their sales tactics, things like that, and I wasn't taking my own advice. So I actually, as I was looking and wanting to find this passion or purpose again, I was like you know, I need to get back engaged with my alma mater, my schools and football specifically. That's kind of my love and passion, football. But so social media is a powerful tool, right, and I was on social media. There was a staffing head coach change at Wilson Central, my alma mater. So I owe a lot of my success in life to Wilson Central, for sure as a school and a program. But yeah, I saw that they were using drone technology right to process game film and practice in scrimmages and things like that, and it was beyond enticing and mesmerizing in my mind, like first, my mind first went to the competitive advantage right, how that provides value to coaches and athletes, and secondarily it was more like that's cool, I don't, it doesn't matter what you say, that's cool and it's as sports have, as technology has evolved and sports have evolved, that now there's a, there's a merge between drone aviation right or drone videography and sports and it's yeah. So it was fascinating and I just wanted to learn, learn, learn, learn, learn.

Chris Neville:

Went to their social media accounts and or and followed them, followed them, and then I saw one day they post now accepting or expansion I can't remember the verbiage, but they posted that they were looking for entrepreneur-minded, strong business leaders that wanted to partner and become a service provider in a different market. They're based out of Denver, colorado. So I did that Seven months later, just approved, went through this interview, the process and the onboarding process and the validation process, and was fortunate enough to launch FlyRoute Nashville and back in April, okay. So how's that going so far? It's going great so far. I mean, I can't.

Chris Neville:

I got to give a shout out to Colin and Michael. Colin, the founder of FlyRoute headquarters in Denver, and then obviously to Michael and the team, or Colin and Michael and the team. They're, they're second to none and they've said they've made this process so seamless and easy for me to be able to be co-aligned, vision wise and strategy wise, on how we want to execute on the business plan and how we want to scale. And it all boils down to client customer service. Right. How do we, how do we provide the best videography, the best professional drone videography service in this small niche market, right?

Jim Cripps:

Basically, it's a small demographic of coaches and athletic directors that we're marketing to but for the most part, if I'm understanding this correctly, the market's not saturated, no, like you're usually. If you're coming in and sitting down with them, you're the first one that they're considering, absolutely. And it's kind of like I look back 30 years ago maybe more than that, I don't remember when I started selling cell phones. I was selling cell phones to people that didn't have cell phones yet. Yeah, that was way easier than it is today, when everybody's already got one Right, and so you know, I think you being first to market in that regard is pretty huge, yeah.

Chris Neville:

And especially in this market too. And again shout out to Colin and Michael for from being able to acquire clients and or express um, or, you know, obtain right, um, a need in a different market, right From Denver to Nashville how's that connection? That's crazy, right. And then for someone like me to be able to see it and then obviously be accepted into their, to their vision and partnership, right, yeah, and it's definitely an where FlyRoute is an industry leader, right. There's no other professional drone videography service out there that offers and markets what we do and executes like we do. It's just plain and simple. There's a lot of drones that fly to film athletic events, but there's nothing like FlyRoute.

Chris Neville:

And so what makes FlyRoute so different? So FlyRoute is different because, from the base structure all the way up to the executive leadership teams, everything is structured. It's compliant with FAA and all the aviation rules and regulations. We're extremely 150% compliant with FAA and the aviation, all the aviation rules and regulations. We're extremely 150% compliant with FAA regulations when it comes to where we fly, how we fly, how we position the drones, our setup, all of our equipment is licensed and insured and registered with FAA. So it's legitimately the most.

Chris Neville:

It's the only way that you're legally allowed to fly drones. That you know, in a commercial capacity there's a lot of different uh rabbit holes. We could go down in that capacity, but for a commercial capacity where you're producing video for a service, you have to be uh, the pilots have to be FAA certified, right. So that's something that where that, that that prestige or that professional differentiation, is key to being able to say, hey, we want to, we want to partner with your team, we want to provide drone videography service, but we're also, too, going to hire a commercial FAA part one, oh, seven higher or uh licensed drone pilot. Yeah, right. And then then we assign that pilot to the school and the school, the administrators and coaches, decide how you know quantity of films and events and and games and things like that that they're able to. You know that they want to use our service for.

Jim Cripps:

And is it usually the athletic department that is, that is funding, that Is it through alumni, is it through sponsors? How, how does that usually work? What do you? What do you see as kind of the magic that happens?

Chris Neville:

A lot of. So 99% of the conversations and decisions are either determined by the coaching staff right and within their allocated budget of their you know they manage their yearly budget and their operational spend. Some structures are different but majority of it is if head coach sees value and needs value and they want that's an important aspect of to their success, or you know kind of their multiverse of what they include into their strategy on you know how do we win, you know how do we, how do we create a program and you know it's a, it's a cool tool to add right and so yeah. So head coach is is normally our targeted audience, sometimes athletic directors too.

Chris Neville:

When it comes to education, when it comes to to elaborating on how and why fly route's different and then being able to create the best partnership as possible through transparency and obviously too, the education piece is a big part of what we do, because there's so much other operations, other drones and things like that in this market or in sports in general that do fly and there's lots of people in the world that you know film their sports games, which is fine. It's just we. You know we're just a little bit different market to where you know there's lots of different intricacies that could happen, yeah it's next level.

Jim Cripps:

Yeah, it's next level. It's making sure that all the I's are dotted and all the T's are crossed to ensure safety and, at the same time, provide award winning service. Absolutely, I love it and that's awesome. So you know, along the way, whether we're talking about you know your time in sports there at Wilson Central, whether we're talking about your time in college or then Vanderbilt, or then back in Illinois. I mean, obviously you popped around a bit and that's just kind of the nature of the beast.

Chris Neville:

But who would you say has been some of your top mentors along the way? Top mentors would have to be a couple, really. My high school coach, coach Dwayne Alexander, was the first that was able to kind of establish a connection with me and be able to instill these values and principles of like. To this day I still I live by this. You know, in high school we used the terminology reap what you sow. It's just the way it works right, and especially in sports and in that environment, that's what we, that's how I've lived my life, my entire life. I've also had, you know, I was fortunate enough that coach Alexander was able to come to Cumberland as well, so I played for him as well.

Jim Cripps:

Oh, that's cool.

Chris Neville:

Yeah, and so that's. He's been the biggest mentor and you know inspiration throughout my athletics life, throughout strength and conditioning and the collegiate experience Like there's. I could I could name three or four, but the majority of at that level, at the division one level. Almost every coach is an inspiration, right, Especially when you're green and you're new into the industry and you have a reason why they're there. Absolutely, they're not just volunteers like me at baseball, right, you know they're. They don't just run the sticks on Friday night, right, they're there for a reason and they're obviously that Division I level, ncaa professional.

Chris Neville:

So taking little pieces of all of those guys and learning and truly being a sponge and a master of the game right in coaching and leadership, that's how I've determined a lot of things and there's probably four or five different guys I can name, but that's on the athletic side, on tying everything together, the biggest inspiration for me and what I listen to the most and the most content that I consume would be gentleman named andy forsello. You familiar with him, I'm not now. He um, he runs, he runs a podcast himself. He's actually the uh ceo of uh. It's called first form, it's a supplement company, so I am familiar with first with first form so first forms.

Chris Neville:

His company also runs a bunch I'm sure five, six, seven, eight, 25 other businesses, right, but uh, his content relates to me cause we have very similar energy. Uh, we, I think that you know, and also, too, he's a he's a pretty cut throat, straight to the point guy like hey, it is what it is, it's cut and dry, you like it, you like it If you don't change the channel, that's right, you know, and so I admire that and um, yeah, so those are the guys that make impact for me every day.

Jim Cripps:

Yeah Well, I think one of the things about you know that mentality is it's kind of unapologetically true, Absolutely Like none of us have time for the BS, and I think the older we get, the less tolerance we have for somebody wasting our time. So the fluff and all that, no, no, cut to the chase. What do you want Is this? Is this a win-win? Like my biggest thing is it's win-win or no deal. Right, Like I don't want to work with somebody where it's a good deal for me and it's not a good deal for them, or vice versa. Like this needs to be one of those things where our, our interaction is creating energy and is creating more opportunity because of our synergy. And you know, I think when you operate in those spaces more than you don't, you know, and I think again, I think later in life you kind of cut out the BS because we're not guaranteed any more days, we're not guaranteed the rest of today, so I'm not going to waste any time with somebody that's wasting my time Absolutely.

Chris Neville:

And, to that point, I think that that's where, from a leadership perspective, we enhance our network or our circle or our multiverse, where it's our obligation is to enhance the quality of lives of people that are either on our team as direct reports or our business partners or anyone you know that's that we come in contact with and, like you said, no BS policy is the best way to be.

Jim Cripps:

Yeah Well, even you know that's that we come in contact with and, like you said, no BS policy is the best way to be. Yeah, well, even you know how we started this conversation. We were talking about how I was going to intro you and we were just trying to decide between the word leader or the word executive. And you know, I really do see you as leader, because I think anybody can end up with a title as executive. You know you could be executive at a company of one, right? Yeah, but if you're really going to hold on to that moniker of leader, that's earned, of course, and it's not a position of power, it is through influence, right. And you know, to me that's the most powerful thing. How powerful thing we can be inside or outside of our homes is a leader, absolutely.

Chris Neville:

And you're right. I mean now on the head, is leaders lead by influencing others and providing that buy-in and that culture piece of people want to be included in that circle, right, and that's kind of I try to live my life that way.

Jim Cripps:

Cool. Now, this is a question that we have not talked about, but it comes up in almost every episode, especially when it's couples or entrepreneurs is how you know how much would you say. Your success has been tied to the fact that you found the right spouse.

Chris Neville:

I mean, I think that it's absolutely imperative that you're finding the right spouse to support you right, and creating life and creating a family is important to be able to, to have a solid foundation to build upon. Right, and I think, and I can, I can't commend my spouse kayla enough to be able to support me and my crazy ideas and my crazy. You know my high energy and high, high, you know mental capacity. We'll call it and and you know I never, never, never thought we'd be where we're at and and I'm fortunate that we are, and and you know I can't yeah, it's 100%. We wouldn't be able to build anything without that foundation.

Jim Cripps:

Well, I think we're both lucky in that regard, because my wife will tell you I'm too much, so am I, and mine is. You know, emily is just steady.

Chris Neville:

And.

Jim Cripps:

I think Kayla is very much the same for you, absolutely, and it's that balance right.

Chris Neville:

Yep, she's the cool, calm and collected. I'm the highly motivated move, move, move, go, go, go ask questions later. Yeah, make it happen.

Jim Cripps:

Yeah, that's awesome man, that's awesome. Well, and you know I don't know if you know Miles and Jill Reidelberger. They're from Pleasant View, so they were on a few weeks ago and Miles had an interesting take. He said I don't think it's the business he goes, I think it has led to my happiness in life and the business success is really a byproduct of the fact that we're happy.

Chris Neville:

Yeah, I agree with that. I mean, I think that you know finding your own inner peace and finding things that you do right for work or in life to provide that fulfillment piece right. That's another reason why this fly route scenario was, hey, I want to do something that makes an impact, right, and I think that, to Miles' point, that's spot on, because you want to be able to find that fulfillment and find that peace in life. And what gives you fulfillment, you know like for me, you know like most of us, it's, it's building, building a legacy for your family, for the kids, for my wife, for my. You know change, you know their trajectory in life.

Jim Cripps:

Sure, that's my goal Inspire them to think something more is possible.

Chris Neville:

And give them exposure to worlds that they've never seen. That I never saw until I've been able to do it myself. Yeah, absolutely.

Jim Cripps:

Now, much like Emily and I, but you guys have been on a health journey over the last few years. I've seen y'all have trimmed down and and and looking way more fit and healthy. What, what, what has health looked like for you guys?

Chris Neville:

Recently. Uh, health has been really important for me, as you know, trying to continuously, always develop my my own mentality right and throughout mentality and throughout corporate world and entrepreneurial world, and the struggle and mentality that it takes to get through those and having resilience to get through those. I kind of neglected my health for a long time.

Chris Neville:

Same here I think some of us do Most of us do so really just being able to get back consistent, starting slow, utilizing my friends and network to have accountability partners and go and create group threads where it's like, hey, I did this today, we did this today. Oh well, you're late, you know this, you know stuff like that. So where, um, that's, that's the journey that we've been on recently, and we're trying to clean up the remainder of our lives right With diet and exercise, you know stuff like that. So, um, I would say, though, what's kept Kayla and I both in shape at the way we are is you sports and movement. We don't sit still for more than probably two hours a day, really, you know, and that's probably at nine to 11 PM for the most part. So it's go go go all the time.

Jim Cripps:

That's cool. Well, you can tell it's paying off and I look at it like we're investing in living longer.

Chris Neville:

Yeah, and I too, though, and to that point is I have to re, as I'm investing in myself, as you know, on an entrepreneurial base and, you know, professionally I have to invest in my health again, to be the best example, because I let myself go there a while back, right, and now that Levi's getting old enough to where he's like, oh well, I got to see dad do it before he wants to do it, and the same with Paisley, right, and I got to be a better example. So that's where I've been, and we've made some tremendous strides recently, so I'm pretty excited.

Jim Cripps:

Yeah, no, and I do think it's one of those things we have to lead. We can't just choose to tell them what to do, we have to lead them. And you know, I had gotten up to 305 and was miserable and, you know, right before my 40th birthday, just had this rude awakening and it really kind of culminated. There was a couple of things that went back to back, but the last thing that hit. Within a couple hours, three things hit and the last thing that hit was literally the Facebook notification popped up for the most liked picture of that year and it was castle eating a donut. And I was like, oh, my god, I am, I'm leading my team in the wrong direction, I'm leaving my family in the wrong direction. I've got to fix this. Yeah and uh, you know, knock on wood, that was 90 pounds ago. Yeah, um, and it's.

Chris Neville:

it's going to be a process for the rest of my life, but you know, it's a journey, though, and that's why you're a leader to your family, to your son, to your wife, to your whole family, right, and especially in in business as well. And that's just something that leaders surround themselves with, leaders, right and you figure out a way to create a network that enhances your life, right, and and contributes positively to your growth and development. And you know until your point of my, my growth and development, and you know until your point of my, my wake-up moment was during baseball practice. I can't run a base, or run the whole bases, without dying physically, so you can't demonstrate drills and you can't help teach if kids can't watch you. Right, like we used to say this thing in back in college, right, you can't trust the fat strength coach ain't that the truth?

Jim Cripps:

I mean, it's just can't take advice from him either. You can't Cause, you can't trust it.

Chris Neville:

You can't Um, and that's why you gotta lead by example and that's kind of mentality wise, why you have to adopt that and be. Let that be your standard.

Jim Cripps:

I love it, man. Uh, you know I'm cheering you guys on it's. It's fantastic to see Um, now you know. So you jumped in the corporate world. You kind of started as an installer at AT&T, worked your way up.

Chris Neville:

So when you left there, what were you doing at AT&T? Well, it's an interesting story because AT&T, back in 2014, actually acquired DirecTV.

Chris Neville:

Okay, I do remember that. And then as a technician, as an installation tech, I did copper fiber and then satellite, right, because then they were traditionally a satellite company then, right. So yeah, from tech to kind of door-to-door account manager type field account manager, so that's a whole. We could talk about that for an hour. But then into leadership, right, because, like you said, crushing sales goals, getting all these cool fancy awards and things like that, it's all great, right, but what matters is them. What matters is the family. That's cool. And from there I actually was fortunate enough to launch. I'm getting to the point, Sorry.

Jim Cripps:

Yeah, no, you're good.

Chris Neville:

The AT&T business units at the time not necessarily saw the success of that channel, but I was a marketable individual to go launch this other channel with not me specifically. But the business unit made a decision to launch this type of sales acquisition team Right. And so then I transitioned from residential uh, leadership right, Running a team of 12, to then basically being an individual contributor again and selling and managing what I sell as from. So like a B2B role right. Sure, Put more of account executive to where you manage this book of business, but then you also sell and acquire other B2B opportunities. Okay. So it was kind of cool. Cool, which takes a little bit different skill set too. Right, Because it's not just door knocking, creating connection, finding value, it's more of business, right. So you have to be able to relate to the business, find how and why your solution provides more value.

Jim Cripps:

Yeah, it goes back to being adaptable Absolutely, uh, which I think again, by and large, most of success is your ability to adapt and your speed to adapt. Couldn't agree more, um, you know so, with fly route, where do you, where do you see it going?

Chris Neville:

Man, I it's going, it's sky's the limit, really. You know, it's one of those things where it's all it's all ROI, right, how much energy. And one of those things where it's all it's all roi, right, how much energy and effort can I put into it?

Chris Neville:

right me as a one singular guy, right? Uh, fortunately, uh, I do have the support of our, you know, headquarter partners, right, colin and michael. They're, again, amazing guys, uh. But you know, I want to scale, I want to be as, I want to scale as much as as, as the denver location is I is, my goal in my mind is 40. I need to find 40 clients in the next two years, the next 18 months, 24 months, we'll call it.

Jim Cripps:

Okay. So let's just say we put this message out there. What's your message to a coach or to an athletic director? Why do they need FlyRoute? Why are you the guy for the job?

Chris Neville:

FlyRoute is the business partner for the job, because we provide turnkey solution, right, we, literally we take all of the responsibility right off of an assigned videographer, right, so a coach or a kid or a student athlete or your son filming from the end zone, right, and we all integrate all of that into all of their, all of their um databases, right To where they they upload film and they watch film and they use it to create competitive advantages, teach better, coach better and win Right. Fly rides mantras. Uh, take flight, win more, right the aerial advantage. So it's pretty cool. Oh, say that again. I love that. Take flight, win more the aerial advantage.

Jim Cripps:

Man. I love that. It's pretty cool. So I understand what you do and how you do it. In my head, like the face of the company would be like Peyton Manning, like when I think of what you guys do and I'm not saying he's associated with it or anything like that but I think of how much time he spent with game film and how critical he knew it was to his success and knowing what the competition was going to do before they even called the play. To me it just lines up like I mean, peyton, if you're out there, I think you need to hit these guys up Absolutely. It just lines up like I mean Peyton, if you're out there.

Chris Neville:

I think you need to hit these guys up. Absolutely, peyton. We'll take it all you know, to that point. Though think about how great these great athletes could be if they had this technology during their college careers, professional careers, right. Like you know, nfl and college uses cables, uses cameras on cables to get that from a broadcasting perspective.

Chris Neville:

To my knowledge, they don't record and upload to teams. Maybe they do, it's out of my purview right now. Sure, right, but from a high school perspective and a youth sports perspective, man, it's just, it's taken. It literally helps enhance, you know, I just I don't even know how to. It literally gives the coach the best advantage physically possible to be able to know and understand offense defense cadences and tendencies and spacing and techniques and things like that, and then the players as well to respond and change and adapt and develop to win more right, to be more productive team and be able to then obviously drive community engagement right, school booster, quarterback, club engagement right, and then provide for the program. The second coolest part about FlyRide is think about athletes and recruiting tape. Think about that right. So your highlight reel, exactly. And your highlight reel is filmed by a drone, not on the top of a press box. Yeah Right, so you can even highlight and you can have a better view of your talents and of those highlights from a drone view.

Jim Cripps:

I love it. So what's your next step? I mean, obviously you got your goals to get to 40 accounts before the end of next year. Like, what's the next step? What are you doing?

Chris Neville:

Next step right now is we're moving into the off season. We'll get two weeks left to Tennessee playoffs, right, so we don't have any clients in the playoffs anymore, right, we had two of our full clients made the playoffs this year, so, yeah, so we're wrapping up end of year, end of year kind of administrative tasks, right. But then then the marketing and recruitment process starts. Uh, annual clinics, networking events, things like that. That. Where I can, you know we can get out in front of all these coaches and administrators and find ways to network, to increase brand awareness, but also, to, you know, change the kind of the narrative of who fly route is and how fly route is valuable to their program.

Jim Cripps:

Yeah, oh, that's awesome, man. Um, you know, I know, giving back is a big deal for you. What, what does that look like for you?

Chris Neville:

From a personal perspective, I try to give back is is I try to to, like I said, reap what you sow, right? You, you, you pay it forward, right? Um, I have this mentality that I live by and try to teach our kids by, but this kind of forever forward, just keep the press right, Keep pressing, keep pressing, keep pressing, keep pushing and being able to help inspire and engage with other either kids, parents, dads, me, you, all of us, right, Inspire others to be the best versions of themselves, right? So I try to give back every chance I can when it comes to, obviously, volunteering time to use sports and trying to invest in other, the community awareness and community growth. That's big for me. But from a fly route perspective, we are launching or we have internships available for either any student or STEM students or any programs that are affiliated with any division, school or anything like that, that they need resources and exposure into the drone videography world.

Jim Cripps:

Yeah, I mean inspiring somebody that maybe that's what they want to do with their life.

Chris Neville:

And we've had a lot of interest in it, and there's specific programs all across the country that specifically, mtsu has an amazing uh uh aviation program, uas programs to where these you know professional or you know college students now can, and most universities, most schools even down to high school Now there, college students now can, and most universities, most schools even down to high school now drones are included in the STEM programs. So it's something that we want to give back tremendously to help give more exposure to drones for athletics. That's cool.

Jim Cripps:

I think of maybe like 10, 15 years ago, as drones were first kind of coming on the scene. The idea of somebody earning a living with drones was so far-fetched. And then here we are, and it's not just one space Like, there's all kinds of spaces for people to earn a living with drones.

Chris Neville:

It's insane. You know, athletics is just one small niche market or it's a large population market, right, but it's just one vertical right of drone service, right. Or how you use drones, how you use technology to be able to enhance your business, I love it.

Jim Cripps:

So we talked a little bit about the family. We talked a little bit about, you know, the fact that we've both been very fortunate in our spouse selection and all those things worked out. But how do you manage your real corporate job and then this very real entrepreneurial venture and family? How do you make it work?

Chris Neville:

It's difficult, I'll tell you that, and it's an ever-evolving process with weekly schedules changing specifically for corporate world. I don't have a set schedule. I manage the business accordingly. I make my own schedule. Travel schedule I normally travel two to three. I make my own schedule. Travel schedule I normally travel two to three weeks a month. Right, so Tuesday through Thursday I'm gone. So, to answer the question, I try to use my time as much as as efficiently as possible, right, so I prioritize mission number one provide here, finish this mission, complete it. Utilize my time here. Provide here, finish this mission, complete it. Utilize my time here. Mission number two right, growing entrepreneurial business in the off time. Right, or time that's not non-allocated time towards here, and then I try to be as engaged as possible and shout out to Kayla for teaching me throughout our life of I need to enjoy the moment more. I need to be more engaged with hey, this is happening now. Don't worry about mission one and mission two here. Be here now.

Jim Cripps:

Yeah, I think just by and large. With our personality types, we're always trying to stack things up to get to the next thing, and so sometimes we forget about what's happening in the moment and thank goodness we have spouses that are grounded and could go hey, it's right here.

Chris Neville:

Yeah, that's why it's a partnership, it's a marriage, right it is? You gotta, we can't do it all, so and then you know, and we provide that to them too, sometimes, I think, when they need it. So, um, no, but I couldn't do without her, so no same same here.

Jim Cripps:

It's, it's um we're. We're both incredibly lucky in that regard. We also have great kids. Yes, that's true. And so, levi, I asked y'all to come up with a question for Dad today. Uh-oh, we're in trouble now, guys. So what kind of question did you come up with?

Chris Neville:

My question was what was your lifestyle like when you were a?

Jim Cripps:

youth athlete.

Chris Neville:

What was my lifestyle like when I was a youth athlete? Well, let's rewind. What 20 years Wait? No, no man, 30 years. Right, you're talking about when I was a kid. Give me an age 13. 13. Middle school football. What was my lifestyle?

Jim Cripps:

like what did you do?

Chris Neville:

What did I do? I eat, sleep and live football. I went to school. I did my job in school Shout out student athletes. Student first, athlete next. Right, you ain't got A's in the classroom, you ain't playing on the field, right? Yeah, exactly so? No, I mean back in the day, levi. I mean school was different. Middle school was different. Middle school was huge. It was a big crazy world and you kind of get in where you fit in, right, and a lot of us fit in with sports and we tried to play sports and it's a whole different world. I wish I could explain it more time, but I literally rode the bus to school, went to school, went to football practice and parents picked me up after practice.

Jim Cripps:

That was it All right, Little Miss. What do you have? What are you asking Dad? Is it All right, Little Miss?

Chris Neville:

what do you have? What are you asking, dad?

Jim Cripps:

How do you, when me and my friend named Ryan, will you still be with the 5 and 4 year olds? Five and four-year-olds. So is Dad going to be coaching you, or is he going to go up with you, or is he going to stay back and coach the younger ones? I don't know.

Chris Neville:

That's what I'm asking. Okay, all right. So are you ready, pace? Yes, I will stay engaged and coach as long as you want me to. Until you don't want me to coach anymore, I won't, okay. Is that okay with you? Yes, now I have nothing Good, all right. Told you we were in trouble. Why do you always be mean? Why do I always be mean? I'm never mean. I don't know what you're talking about. That's a good question. No, like I told Mr Jim, I try to teach you guys and teach you how to be strong-minded, strong-willed and be accountable for your actions. Right? So, as a dad, it's hard, sometimes it's perceived as mean, but in the long run, paisley, you'll appreciate it, I promise.

Jim Cripps:

We just call that love. Yeah, Okay. My third question is why do we like Vanderbilt?

Chris Neville:

Ooh that's a good one. That's a good question. Hey, paisley, shout out to Vanderbilt Socks right here, right. So this might be educational for you, paisley, but my grandfather, my grandmother and my mother all went to school at Vanderbilt oh wow and worked at Vanderbilt, okay. So growing up we went to Vanderbilt football games. My mom's been there. My mom and dad both worked for their employer here in Nashville market for almost 40 years, since 1983. So I just grew up. My mom's been employed by the hospital her whole life, basically her whole professional adult life, and it was just an opportunity to go in an inexpensive manner back in the day and it's just kind of been. You always got to root for the home team and I love it. I've always been an underdog. You know Tennessee fans being in kind of everywhere in Nashville and a lot of my friends as well. But you know you got personal ties to the university man. You got. You got to root for them. So go doors.

Jim Cripps:

That's good stuff, that is. That is absolutely fantastic. Fantastic Now. So this is where we have a little bit of fun with the podcast, and so this one is a little controversial. Nothing too crazy. We're not trying to get anybody canceled, but what is something? Because this segment is things we think, but do not say Things we wow. Yeah so it's something and maybe it's a truth out there that people just need to hear, that a lot of people just don't have the spine to say I got 17 filters going on right now.

Jim Cripps:

Oh, I know, so I'll give you one of mine. Yeah, let's do that Kind of like we talked about before is performance matters. You know we've watered this down, we've done a disservice to so many youth that are now adults that it was more about just being on the field than it was about what actually happened or the ethics or the, just the effort that you put forward and and then keeping score because there was a winner and there was a loser. Another one for me is you know I get disdained for this phrase of toxic masculinity. You know, the reality is, without masculinity, a lot of things just would not happen, and so it's a. It's something we have to have out there Now. A lot of men had been, have been watered down and, and shame on us for letting that happen. Right, but we can choose every single day to stand up and do the right thing.

Chris Neville:

I mean I'm struggling cause I got so many things I want to say, but I just got to filter it the right way. I think that when it comes to let's tie it into life Right and the grit it takes, the resilience it takes to to to prevail in life Right I think that what most don't want to hear is that accountability is. Accountability matters, right. Taking responsibility for your future and what you do now matters, and I think that people don't want it's always somebody else's fault, right. The blame game, right, you always pass the buck, or oh, it can never be my fault, right? So I think that most people don't want to hear like you control you, right, and you take accountability for your actions and what you do and how you behave and how you act.

Jim Cripps:

Yeah.

Chris Neville:

In all aspects of our life, when it comes to meet us as adults and kids, and anywhere. People don't want to take accountability anymore for what they say or what they do or how they act.

Jim Cripps:

Yeah, well, and I think I think one of the things that some parents out there need to hear too is you know, you've got these parents that are whether they call them the lawnmower parents where they're like clearing the path for the kids so that they never see adversity, right, and one, you're stealing from your child because they don't know what they can do, right, and then, two, we're also teaching them that that's the parent's role. And the reality is like, yes, we set the tone, we're supposed to be here for building the foundation for our children, but then it's up to them to go out into the world and make it their own.

Chris Neville:

Couldn't agree more. Never heard that analogy, right, but I always, too, want to make sure that I enable my children, our kids, right, and other kids as well. I want to enable them with enough resources to be successful, but I'll never give it to them. Yeah, I want to provide as much as possible right, equipment-wise, opportunity-wise, camp-wise, whatever, as long as they're appreciative and they understand it, and then it's up to them they have to figure out how to relate to. Hey, I want to get better. I need to get better. I want to continuously to charge forward.

Jim Cripps:

Yeah, there you go. I like what you did there. See that. You know, jason Walford, don't you? I?

Chris Neville:

don't think so no.

Jim Cripps:

So Jason's in Cheatham County and I will say he gave me one of the. He didn't know he was giving me fatherly advice, but we were talking. His son is, let's see, mitch is 18 now and you know he's out in the world and all those good things, but he was about 14, maybe 13 years old and he was racing racers, okay, and he was beating adults, okay, legit, and I made a joke about letting Mitch win one, because Jason always came in first, mitch came in second and he got real serious and he said I will never let him win. I'm like, okay, and he goes no, no, no, I need you to understand. For me to let him win that would mean that I would slow down. So that's teaching him the wrong thing to do. And two, he's not going to respect his win. Three, somebody's going to pass us both and we both lose. And he goes what did I teach my son? But how to lose, exactly. And I was like, wow, that's a powerful, powerful statement. I was not expecting that.

Jim Cripps:

Now, another fun one that we have is so imagine we're putting on a celebrity bowling match. Okay, you know, I'm a bowler, yeah, I do. And so you can pick four people to bowl with you. It doesn't matter if they're living, if they're not, if they're a celebrity, if they're somebody you know, but the whole point of this is to get the coolest group of people together to raise the most money for charity. Who's on your team? Four, including me.

Chris Neville:

Yes, well, four plus you Four, so a team of five. Yep, I got to include you right.

Jim Cripps:

Okay, hey, I'll be there, yeah.

Chris Neville:

Because we need some points right. We got to win, man, I mean kind of got to go with the greatest right. I guess I'm a big. I played linebacker in college after a while, so I've got to have Ray Lewis, okay, yeah. Yeah, that's my guy I've got to have. Oh man, I just think of something. I've got to have Lawrence Taylor. Okay, he was the life of the party back in the day Yep Linebacker thing, right. And the life of the party back in the day Yep Linebacker theme, right. And then I guess we've got to have, for some new age, riz. We'll call it right from Levi's term. We'll put Tyreek Hill on there. Okay, he's got speed. We've got consistency with points speed and we've got tenacity and grit.

Chris Neville:

So I think that's three. Right, that's four. Oh, it's four.

Jim Cripps:

I'm not bad, okay, man, I think I just picked all athletes, right, yeah, yeah, but that's hey, can't go wrong there. Well, you know, some of the some athletes are, uh, bowlers that you don't really realize, you know, like mookie bets. Yeah, you know he'd be a great one he's a big time bowler, uh, in fact, owns bowling centers. I mean he's, he's neck deep in it. I like it, uh. Plus, he's got some, some new hardware on his hand these days. He does.

Chris Neville:

That's right.

Jim Cripps:

And then who would commentate? Who would be the announcer that really get this thing some riz.

Chris Neville:

I'm a big dodgeball guy. Okay.

Jim Cripps:

The movie Dodgeball, yeah, yeah.

Chris Neville:

So it's got to be Jason Bateman, jason Bateman.

Jim Cripps:

In Dodgeball ball. Yeah, yeah, so it's. It's got to be jason bateman. Jason bateman in dodgeball, that's right, not now. Um best book you ever read best book man?

Chris Neville:

twofold answer. One would be emotional intelligence. That's my, that's my key, that's kind of another founding pillar of how, of how and why I'm sitting in this chair. And then two would be atomic habits I recently read that about a year ago and the methodology of 1% growth every day, that compounded interest type methodology that really helps me. And also to try to instill that fact or that process into the kids.

Jim Cripps:

Yeah, that's huge. How do you want to be remembered I?

Chris Neville:

want to be a great father. Great dad um successful successful, um family trajectory changer we'll call it. That's not the right term but you know, uh, we got a new, we got a new terminology yeah, I know it's just off off the top of my head, but no, I want to be able. You know, that's kind of it really. I mean successful business owner. I want to launch and expand into multiple different verticals and different businesses and create a legacy for my family. Legacy Legacy builder, we'll call it.

Jim Cripps:

That's a strong word. I like it For sure. Well, Chris, thank you so much for coming and hanging out with me today. Thanks for bringing Levi and Ms Paisley Thanks for playing along.

Chris Neville:

All right, and do you have an ask or do you have a closing thought for our watchers out there? Absolutely Anybody. Yeah, my ask or challenge would be to any listeners to bet on yourself and always make sure that you, you know, you bet on yourself, you trust yourself and you have the courage to be yourself in any role that you're in. I love it.

Jim Cripps:

Thanks, man, thanks for coming in, thanks for the time. All right, team, you heard it here on the charge for a podcast. Be looking for many great things out there and if you are an athletic director or you know somebody who is put a bug in their ear about flower, our route Nashville. They're bringing some cutting edge data and videography to sports here in Middle Tennessee and beyond. Thanks so much. Until next time. I'm Jim Cripps with the Charge Forward Podcast. We'll see you later. Hey, team, jim Cripps here with the Charge Forward Podcast.

Jim Cripps:

I just wanted to tell you thank you. It is the holiday season and I can't tell you how much I appreciate everyone in my life, even those that I've never met, that are out there listening to this podcast. I've been so fortunate to have amazing people come in here in the studio with me and share their life story, and then all the people that are in my life that got me to this point. You know who you are and I just wanted to tell you thank you. My life has been incredible.

Jim Cripps:

It's not that there haven't been lows and it's not like there haven't been highs, but the reality is my life has been improved and shaped and molded by so many people. That's why I tell people all the time I do not agree with anybody saying that they are an island or they're self-made, because so many people, both good and bad, help us shape the life that we lead. So please take a few extra moments and just appreciate and be grateful for all the wonderful people that make up your world, and just know that I am thankful for each and every one of you that make up your world, and just know that I am thankful for each and every one of you. From everybody here at the Charge Forward podcast and HitLab Studios, I just want to say thank you, happy holidays and enjoy your family. We'll see you later.